Help for CURRENT CLUB MEMBERS ONLY

1. Mac Help Hotline

The members on this list have volunteered to help any MacsWest club member by telephone. Please call only between the hours of 9 AM and 5 PM.

These volunteers do not make house calls. If you have any problems bring your device to the genius bar any Wednesday 10 to 11:30 AM in Room C.

NAME
Wally Bock
Bill Turvin*
TELEPHONE
602-791-9004
824-6569
* Bill Turvin specializes in helping members who have switched from PC to Mac.

Also try Mac Media, Inc. as well as the Apple Store in Arrowhead.

2. Mac 101: Get Started with the Mac

"If you're new to computers or simply need a refresher course on how to get the most out of your Mac, you've come to the right place. Welcome to Mac 101: Your guide to using a Mac effectively and efficiently. Whether you want to learn how to get around your Mac desktop (or find out what a desktop is, for that matter); figure out how to connect your printer, iPod, digital camera, or other device; discover email and the Internet; learn how to do various tasks; learn how to use the software that came with your Mac; or even find out what to do when things don't go as planned; we have the answers."

3. Switch 101: Moving from a PC to a Mac

"If you just made the switch from a Windows computer to a Mac, this section will help guide you through some of the differences you'll encounter when using your new computer.... If you need help getting familiar with the Mac interface and how to do certain tasks, you'll find the answers here. (If you need more guided help, you may want to check out "Mac 101", a special feature series written for new computer users.)"

"Though it may feel like you're entering a brand new world on your Mac, you'll be happy to know that there are some interface elements that will be vaguely familiar. For example, you still have a desktop and windows, you will still access many functions from menus, you can still use keyboard shortcuts to accomplish tasks quickly, and more. Here's a guide to navigating the Mac OS X interface.

"You're probably used to doing certain tasks on your Windows computer in particular ways. This section shows you how to accomplish the same tasks on a Mac.

4. Apple Service and Support

When you're looking for technical information about an Apple product, try Apple Service and Support. It has product specifications, software updates, manuals in pdf format, QuickTime movies showing you (step-by-step) how to install memory, Read Me documents, troubleshooting assistance, and solutions to technical issues.

5. Apple discussion Board

Apple also maintains a discussion board where you can post questions about any Apple brand hardware or software.