MacHelp Group

Organized to help club members with both basic computer learning and machine operating problems.

MacHelp sessions are walk-in/no-signup meetings in Room C every Wednesday at 10:30 am for 2 hours from September through May.

Learning Lab (by Sally Bregar)
Learning help is primarily for new users following tutorials from Apple Inc, or other sources, for basic operating programs such as Mail, Address Book, iWork, Safari, etc. The tutorials are usually viewed on the Room C teaching machines with audio from individual headphones. Experienced MW users can also benefit by viewing selected tutorials as refreshers.

Machine Problems (by Ron Watson & others)
Help with machine problems varies considerably depending on the severity of the problem. MW users with operating problems should bring their computers (with power supplies for laptops) to Room C during the Wednesday 10:30 period to demonstrate the problem. There, selected MW "troubleshooters" will attempt to repair the problem and give advice on how to avoid future reoccurrences. When requesting software operating assistance, members are asked to bring the original computer installation disks and any software disks for which there are problems. If possible, bring a Screen Shot (comm-shift-4) printout of your problem to assist in a diagnosis.

Summary Comments
MW members needing Learning Lab help or having Machine Problems will benefit by having prior telephone discussions with  Sally Bregar 935-1062 or Ron Watson 546-1970 or by contacting someone on the MacsWest Help Hotline prior to a Wednesday visit to the MacHelp Lab.